Shipping Policy

Last updated: 9. lis 2026.

We ship to all 50 US states. Every order ships free, with tracking, and usually arrives within 8–15 business days.

1. Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a shipping confirmation email with a tracking number once your order has shipped. During sales and holiday periods, processing may take a few days longer.

2. Delivery times and costs

Shipping method	Delivery time (after processing)	Cost
Standard Tracked Shipping	7–12 business days	Free

Delivery times are estimates, not guarantees. Carrier delays, weather, customs checks and peak seasons can occasionally add a few days.

We currently ship to the contiguous United States, Alaska and Hawaii. We do not ship to PO Boxes or APO/FPO addresses.

3. Order tracking

Your tracking number is included in your shipping confirmation email. Tracking information can take 2–5 business days to update after the parcel ships. If your tracking hasn't updated after 7 business days, contact us at info@ranseln.se.

4. Customs, duties and taxes

All prices are shown in US dollars. Orders are shipped to the US with any import duties and fees covered by us, so you will not be asked to pay anything extra on delivery. Applicable US sales tax, if any, is calculated at checkout.

5. Incorrect or incomplete addresses

Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours of placing your order and we will update it if the order has not yet been processed. We are not responsible for orders delivered to an incorrect address provided by the customer. If a parcel is returned to us because of an incorrect address, we will contact you to arrange reshipment at your cost.

6. Lost, delayed or damaged parcels

• Not arrived: if your order hasn't arrived within 20 business days of shipping, contact us and we will investigate with the carrier. If the parcel is confirmed lost, we will send a replacement or issue a full refund.
• Marked delivered but not received: check with neighbors and your local post office, and look around your property. If it still hasn't turned up within 3 days, contact us and we will help.
• Damaged: email us within 7 days of delivery with your order number and photos of the product and packaging. We will send a replacement or refund.

For returns and exchanges, see our Refund Policy.

7. Contact us

Questions about your order or delivery? Email info@ranseln.se with your order number and we will reply within 1–2 business days.

Ränseln is operated by Nordris Commerce, Kalmarleden 38, 746 37 Bålsta, Sweden.